Equity Bank has brought together key players in the financial technology sector for an exclusive Fintech Breakfast under the theme: “Building the Future of Digital Finance Together.”
The event, held at the Golden Tulip Hotel in Kampala, hosted members of the Financial Technology Service Provider’s Association (FITSPA) to explore the evolving landscape of digital banking and fintech collaboration.
Equity Bank Managing Director, Gift Shoko, underscored the transformative role of technology in the financial sector. “We all know that technology is reshaping the way we bank, transact, and do business. These advancements are not just altering operational strategies but also setting new standards for customer experiences within the sector,” Shoko said.
“The future of banking is not just about banks—it’s about strategic partnerships and shared infrastructure with fintechs to provide enhanced banking experiences.”
The event saw fintech leaders and banking executives discuss the importance of security, efficiency, and customer-centric solutions. Pegasus Technologies Managing Director, Ronald Azairwe, emphasized the growing importance of cybersecurity beyond conventional perimeter defenses.
“Firewalls and antivirus solutions are crucial, but insider threats can bypass them. The real challenge in cybersecurity is securing people and processes, not just relying on technology,” he noted.
Josh Mandela, Manager of Business Integrations at Equity Bank, highlighted the bank’s extensive infrastructure, which includes 50 branches, over 10,000 agents, and a mobile network with more than one million customers. “Whether your business requires name validation or not, our integration ensures smooth payment collections via multiple channels. Customers can pay for insurance, top up wallets, and more through our affordable platforms,” Mandela explained.
The discussions also focused on fintech’s role in financial inclusion and overcoming challenges such as regulatory compliance and limited access to capital.
Doreen Lukandwa, Vice President of the FITSPA Board, stressed the significance of co-creation in addressing ecosystem challenges. “Together, we’re co-creating products that tackle compliance hurdles and capital constraints while extending financial services to underserved communities,” she said.
“Banks like Equity provide the trusted infrastructure that powers fintech innovation, allowing them to design intuitive, customer-centric solutions that drive progress across the sector,” she added.
The gathering brought together CEOs, policymakers, regulators, and innovators to explore opportunities for integration and co-investment in financial technology.
As the industry continues to evolve, such collaborations are seen as crucial in driving financial inclusion and ensuring seamless digital transactions for businesses and individuals alike.