In a global hospitality industry increasingly shaped by climate risk, evolving guest expectations, and tightening regulation, Radisson Hotel Group is deepening its sustainability transformation as a core business strategy—not a side initiative.
The Group says its long-term direction is anchored in achieving Net Zero by 2050, while strengthening the competitiveness of its hotel portfolio and supporting the communities and careers that power its operations. Sustainability, it emphasizes, is now central to protecting long-term value for owners, guests, and partners across its global footprint.
The latest Responsible Business Report outlines how this ambition is being implemented through a structured five-year strategy focused on energy efficiency, electrification, renewable energy adoption, and responsible resource use.
The approach is designed to systematically reduce emissions while maintaining operational performance across hundreds of hotels worldwide.
Verified Net Zero Hotels Mark a Major Turning Point
A key milestone in 2025 was the launch of the Group’s first Verified Net Zero hotels, including properties in Manchester City Centre and Oslo City Centre. These hotels demonstrate that deep decarbonisation is achievable in real-world hospitality operations without compromising guest experience or service standards.
The model integrates reductions across Scope 1, 2, and 3 emissions, positioning it as a scalable blueprint for future hotel developments and retrofits across the portfolio.
Strong Progress Across People, Community, and Planet
The report tracks performance under three strategic pillars—Think People, Think Community, and Think Planet—offering a transparent view of environmental and social impact across the Group’s operations.
Think People: Workforce Development and Inclusion
With more than 75,000 team members operating across over 100 countries, Radisson Hotel Group continues to invest heavily in talent development, wellbeing, and inclusion.
Key highlights include:
84% employee engagement score, significantly above industry average, 31% of leadership roles held by women, supporting gender balance 206 hotels certified by Safehotels, improving safety standards across operations, over 8.5 million learning hours delivered through Radisson Academy, 40% of job openings filled internally, reinforcing career progression pathways.
The Radisson People Foundation, launched in 2024, also provided support to more than 250 employees facing personal hardship.
Think Community: Local Impact and Ethical Supply Chains
Community investment remains a central pillar of the Group’s ESG strategy, focusing on practical support in water access, education, and livelihoods.
Notable outcomes in 2025 include;
Partnership with Just a Drop reaching over 34,000 people with clean water and sanitation, €890,000 contributed in cash and in-kind support globally, 79,000 volunteer hours delivered by staff across hotels and corporate offices 76% of suppliers assessed under EcoVadis, strengthening responsible sourcing practices.
These initiatives reinforce the Group’s push toward more inclusive and ethically responsible hospitality operations.
Think Planet: Measurable Carbon Reduction Gains
On environmental performance, Radisson Hotel Group continues to advance its Net Zero transition strategy with measurable reductions in emissions intensity and energy consumption.
Key achievements include:
- 23% reduction in emissions intensity per square meter versus 2019 baseline
- 6% reduction in total Scope 1 and 2 emissions versus 2019, despite a 20% portfolio expansion
- 78 hotels now operating on 100% renewable electricity
The introduction of Verified Net Zero hotels represents a significant operational breakthrough, demonstrating that emissions reduction at scale is achievable within existing hotel systems.
Strengthening Transparency and ESG Accountability
The 2025 report also marks a governance milestone, being the Group’s first Responsible Business Report aligned with the European Union’s Voluntary Sustainability Reporting Standard for SMEs (VSME). It applies a double materiality approach, identifying both the environmental and social impacts of the business as well as the risks and opportunities they present.
As the hospitality sector accelerates toward a low-carbon future, the Group’s latest results signal a clear direction: profitability and sustainability are increasingly being engineered to work together, not apart.